Inmate Mail

The Washington County Sheriff's Office no longer accepts mail addressed to inmates at our facility, with the exception of legal mail that is verified to be from the inmate's attorney.

For more information on the protocols for sending mail to individuals incarcerated at our facility, please see the Inmate Mail Guide below (PDF File).

Video Visitation

We offer two types of video visitation, onsite and remote.

Onsite Video Visitation is offered Monday through Friday from 8:30 a.m. to 4:30 p.m. at the Washington County Justice Center at 108 West Jackson Blvd. Jonesborough, TN 37659.

Visitors will be able to come to the Justice Center at their designated appointment time and use the provided equipment to visit with the inmates.

Visitors using onsite visitation services must be 18 years of age or older. If under 18 years of age, the visitor must be accompanied by an adult.

Maximum of two (2) adults and two (2) children may participate in a video visitation session at one time for onsite video visitation.

Each Visitor will need to come to the Justice Center with a valid photo I.D. and create an account on one of the kiosks provided. Once the account is created then you will be given an option to schedule visit(s).

Inmates are given three (3) free 20-minute onsite video visitation sessions per week.


Remote Video Visitation allows visitors to visit from home using a laptop, personal computer, tablet or cell phone.

All remote video visitation sessions cost $.20 per minute per session.

Remote video visitation sessions are held 7 days a week during the hours of 8:00 a.m. to 11:00 a.m. and 12:00 p.m. to 10:00 p.m.

To schedule a remote visitation, the visitor will need to go to www.inmatesales.com and follow the directions.

Phone & Chirper

Inmates may choose to make voice or video calls while at the Detention Center. Inmates may also request a "chirper" device used only for texting after they have been an inmate for X amount of time. Phone time for inmates may be purchased in two ways:

On the Internet:
You may go online and use your credit or debit card at www.inmatesales.com

Or by telephone:
You may use your credit or debit card by calling
(877)998-5678.

Inmate Commissary

The Washington County Detention Center ("county") has entered into an agreement with the State on Tennessee to provide inmate commissary service with one of its blind vendors (TBE). In order to place an order, the inmate will have to have money in their account that will be maintained by the blind vendor. The Washington County Detention Center will have NO responsibility for these funds! ALL issues will be addressed with TBE.

IN-COMING FUNDS: Family and friends have four options for putting money in an inmate’s account.

1. You can deposit money via credit or debit card by calling (855)836-3364
2. You can deposit money via credit or debit card by going to www.correctpay.com
3. The postal money orders or cashier checks may also be mailed to the inmate at the following address: TBE 557 Commissary P.O. Box 220 Chuckey, TN 37641
4. There is a drop box on our front porch for postal money orders or cashier’s checks made out to the inmate. An envelope will be provided and must be filled out completely.

ANY questions regarding inmate accounts need to be addressed with TBE # (423) 794-9975.

E-Cigarette Program

Electronic cigarettes (e-Cigs) may be purchased via the website www.correctpay.com. All e-Cig orders are NON-REFUNDABLE. Inmates are allowed to receive up to nine (9) e-Cigs per week. Delivery days are Monday, Wednesday and Friday of each week. Please be aware this schedule may be altered due to holidays or unforeseen circumstances. E-Cigs may be purchased on the website 24 hours a day but any purchases made after 7:00 a.m. on Monday, Wednesday or Friday will be delivered on the following scheduled delivery day.

Schedule Attorney Room Visit

Attorneys who need to schedule appointments with inmates may click below. Only attorney's with valid BPR numbers are allowed to use this mechanism.

Whenever possible and to ensure we are able to handle appointments efficiently, please submit requests at least 24 hours before the appointment. You may assume your appointment is approved upon submitting your request. If there is a schedule conflict, the system will deny your request, or we will contact you and work out an alternative timeframe.